Privacy Policy

Privacy Policy (Updated for UK GDPR Compliance)

Effective Date: 16 October 2025
Reviewed by: Leisure Plus

1. Introduction

This Privacy Policy explains how Leisure Plus (“we”, “our”, or “us”) collects, uses, and protects any personal information that you provide when using our website or contacting us directly.

We are committed to safeguarding your privacy and ensuring that your personal data is handled securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may update this policy from time to time by publishing a new version on our website. Please check this page periodically to ensure that you are happy with any changes.

2. Information We Collect

We may collect and process the following personal information:

  • Name
  • Contact details (including email address and phone number)
  • Company name (if applicable)
  • Details of products or services you are interested in
  • Any other information you provide voluntarily through forms, emails, or calls

3. How We Use Your Information

We use the information we collect to:

  • Process and respond to your enquiries
  • Provide quotations and manage your orders
  • Maintain internal records for accounting and administration
  • Improve our products and services
  • Send you marketing communications (only where consent has been given)
  • Contact you for feedback or market research purposes

We do not sell, lease, or distribute your personal data to third parties, unless required by law or with your explicit consent.

4. Marketing Communications

If you have opted in to receive marketing emails, we may send information about our products, special offers, or updates we believe may interest you.

You can withdraw your consent or unsubscribe at any time by emailing us at info@leisureplus.co.uk or using the unsubscribe link in any email.

5. Cookies

Our website uses cookies to help us analyse web traffic and enhance user experience.

Cookies are small text files placed on your device. They allow us to tailor our website to your preferences and understand which pages are most useful.

You can choose to accept or decline cookies. Most browsers automatically accept them, but you can modify your settings to decline cookies if you prefer — note that this may limit website functionality.

For full details, please refer to our Cookie Policy.

6. Data Security

We are committed to ensuring that your information is secure.
We have implemented appropriate physical, electronic, and managerial procedures to prevent unauthorised access, loss, misuse, or disclosure of personal data collected online.

7. Links to Other Websites

Our website may contain links to external sites. Once you leave our site, we are not responsible for the privacy or security of information you provide to other websites. Please review the privacy statements of any linked sites you visit.

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data (“right to be forgotten”)
  • Object to the processing of your data for marketing purposes
  • Withdraw consent at any time

If you would like to exercise any of these rights, please contact us at: info@leisureplus.co.uk
Leisure Plus, Airfield Industrial Estate, Hixon, Staffs ST18 0PF

We will respond within one month of receiving your request.

9. Contacting Us

If you have any questions, concerns, or complaints about how we handle your data, please contact us using the details above.

If you are not satisfied with our response, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Policy Review

This Privacy Policy was last updated on 16 October 2025 and will be reviewed annually or when significant changes are made to our data processing activities.